Responsibility
ESG Priorities for Global Customers
Based on Wayeal 2025 ESG report, these seven priorities summarize the responsibility topics international buyers commonly review during supplier evaluation.
- 1
International Market Readiness
Wayeal reports exports to more than 30 countries and regions, with overseas business supported by a Thailand office, an overseas marketing team, direct sales, and trading partners.
- 2
Environmental Compliance and Green Manufacturing
ISO 14001 certification coverage reached 100% in 2025. Wayeal also reports Green Factory certification and zero environmental pollution accidents during the reporting period.
- 3
Climate and Resource Efficiency
The 2025 ESG report discloses Scope 1 GHG emissions of 171.99 metric tons of CO2 equivalent (tCO2e), Scope 2 GHG emissions of 3,471.52 tCO2e, and total Scope 1 and Scope 2 GHG emissions of 3,643.51 tCO2e.
- 4
Product Quality and Reliability
Wayeal reports a 99.9% product qualification rate, a 0% product recall rate, zero major product and service safety or quality liability incidents, and 35 monitored quality indicators with a 100% completion rate.
- 5
Responsible Supply Chain
Supplier access and evaluation include technical capability, quality systems, delivery capability, cost control, labor and human rights, health and safety, environmental and climate protection, material compliance, conflict minerals, and business ethics.
- 6
Customer Service and Privacy Protection
Wayeal reports 98% average customer revisit satisfaction in 2025, a complaint-response workflow, defined service response targets, and no customer privacy leakage incidents during the reporting period.
- 7
Governance, Compliance and Business Ethics
Anti-corruption and compliance training coverage reached 100% in 2025. Wayeal also reports anti-bribery controls, whistleblower protection, internal control reviews, and transparent information disclosure practices.