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WAYEAL Sales Engineers Join R&D for Hands-On Leak Detector Training

WAYEAL sales engineers practiced equipment operation and common fault diagnosis with the R&D team to strengthen on-site customer support.

WAYEAL sales engineers and R&D colleagues gathered around leak detection equipment during practical training

Better technical support starts with hands-on practice. WAYEAL sales engineers recently joined the R&D team for practical training on helium mass spectrometer leak detectors and differential pressure leak testers.

The session brought together equipment operation, technical questions customers frequently ask, and step-by-step troubleshooting practice under the guidance of R&D colleagues.

Learning With The R&D Team

Understanding how the equipment works is an essential part of supporting customers. During the training, sales engineers worked alongside the R&D team to examine equipment and discuss what to check when a problem arises.

WAYEAL engineers examining equipment together at a workshop bench
Examining equipment together at the workbench.
Sales engineers and R&D colleagues gathered around a leak detector for training
Sales engineers learning alongside the R&D team.

Practicing Common Fault Diagnosis

Under R&D’s guidance, the team simulated common faults and practiced troubleshooting step by step. The exercises connected technical discussion with direct experience of equipment operation and checks.

An engineer operating the touchscreen of a WAYEAL leak detector during training
Practicing leak detector operation.
An engineer consulting printed notes beside a leak detector during the practical session
Reviewing notes during the practical session.
WAYEAL colleagues discussing equipment operation around a leak detector
Discussing equipment operation as a team.
Close-up of the leak detector display used during WAYEAL's training session
A closer look at the detector display.
Engineers handling a test connection beside the leak detector during training
Working through equipment checks together.
An engineer demonstrating touchscreen controls to colleagues around a WAYEAL leak detector
Reviewing the detector's touchscreen controls.

The goal is practical: to help sales engineers identify causes more efficiently and support customers in resolving common issues faster on site. WAYEAL thanks the R&D colleagues who shared their experience and guided the session.

Source: LinkedIn post by Oliver Qi, published November 2, 2026. All eight photos are from the original post.

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